San Francisco State is part of the CSU system, the nation's largest and most diverse system of higher education. SF State's Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
San Francisco State offers a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain their employees.
POSITION SUMMARY Under the general direction of the Associate Vice President for Facilities Services (AVPFS), the Director of Housing Facilities Operations is responsible for the strategic planning, operation and maintenance of the Housing facilities, including maintenance processes and programs- encompassing approximately 1M sq. ft. The Director leads and directs approximately 40 staff in the areas of maintenance, housekeeping and minor project delivery, with the responsibility of ensuring that facilities Services effectively meets and supports daily operational, administrative and program requirements. The Director will be responsible for managing the annual summer turn program which is accomplished with additional temporary staff and contracted services. The Director will also serve as the main Facilities Services Liaison with the Housing Dining and Conference Services (HDCS) leadership. The Director supports the mission of San Francisco State University (University), the Administration and Finance (A&F) cabinet area, and the Facilities Services division.
GENERAL DESCRIPTION OF THE DEPARTMENT/ORGANIZATION The Facilities Operations-Housing group works within the Facilities Services (FS) department, which has five functional areas: Facilities Operations-Campus, Facilities Operations-Housing, Central Support Services, Custodial Operations and Grounds. FS maintains and manages all facilities, utilities, grounds and property owned, leased or controlled by the University, in support of strategic plans and initiatives, in a manner ensuring that facilities, grounds and operations are appropriately and safely prepared, maintained, managed and operated.
The FS division is a complex organization with an annual operating budget of more than $21M. FS is responsible for the maintenance and support of all University facilities and grounds - including: •4.4 million gross square feet •144 acres of land at the main campus in southwest San Francisco •37 acres of land at the University's Romberg Tiburon Research Center along the shore of San Francisco Bay in Marin County
The University's Downtown Center on Market Street above the Westfield San Francisco Centre; and other properties within or around San Francisco. FS is dedicated to customer service excellence and is committed to developing, deploying and promoting leading edge, safe, sustainable and resilient development and maintenance strategies and solutions.
Essential qualities of a Leader •Leads using the six roles of a leader by effectively structuring work, managing talent, inspiring performance, building teams, using and sharing information and facilitating change •Trains, coordinates, promotes and inspires FS leaders in order that FS serve as a campus role model in adherence to and deployment of the six roles of a leader
QUALIFICATIONS, REQUIRED AND PREFERRED Required: •Bachelor's degree in facilities management, engineering, business administration, or a closely-related field •5 years of progressively, responsible and successful leadership and management of complex facility operations with responsibility for facilities management, building maintenance and related projects, energy management and conservation, personnel management, professional development and training, industrial safety programs and function-specific financial management in a campus environment •Advanced knowledge of CMMS and MS Office Software •Demonstrated comprehensive knowledge, experience, proficiency and success: -In managing represented staff under collective bargaining agreements -In the preparation, justification, forecasting, management and monitoring of budgets -In defining, constructing and performing complex economic analysis and modeling to evaluate life-cycle cost, payback purchase-lease alternatives, etc., as a basis for making operational business decisions -In developing and writing Request for Proposals (RFPs), service contract requirements and specifications, and performance and service contract specifications -In the identification, development and deployment of safety programs and accident prevention strategies as applicable to large facilities and/or organizations, industrial/institutional maintenance repair and renovation operations, and with consideration to CAL-OSHA Industrial Safety Orders -In the promotion and consistent use of administrative and supervisory skills to optimize program outcomes. -In written, oral and digital communications - to effectively communicate to all levels, and across organizational lines, of a large organization -In issue/problem prediction, detection, avoidance, mitigation and resolution, including use of appropriate and/or required communication strategies involving stakeholders representing all facets of a large organization and client community (ex: staff, faculty, students, family members, alumni, donors, grantors, local government, community neighbors, emergency service and utility providers, contractors, experts, the general public, media) -In coordinating the activities of a complex, multifaceted operation to provide effective support and services to a diverse, multi-cultural constituency •Embody the following competencies: -Collaboration -Effective communication -Organization skills -Customer/client focus -Personal effectiveness/credibility -Teamwork -Professionalism/composure -Results driven -Diversity and inclusion
Preferred: •Experience in property management, multi family or general university housing •Knowledge of San Francisco State University and California State University practices and policies •Experience with California tenant laws and Title 5 •Possess a working familiarity with the application of APPA and ISSA standards in an institutional environment, as well as knowledge of the latest technologies in custodial products and equipment.
SPECIAL WORKING CONDITIONS •The Director of Facilities Operations-Housing must maintain a flexible schedule to meet the needs of the department and San Francisco State University. •The incumbent may be on-call 24/7, 365 days a year in response to emergencies or after hour situations. •The incumbent is required to carry and respond to a university issued cell phone at all times.
SF State is Equal Opportunity/Americans with Disabilities Act employer and has a strong commitment to the principles of diversity.