This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and administrative and project support to the General Manager and Property Manager.
Essential Duties & Responsibilities
Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts. Answer telephones professionally and promptly and refer callers appropriately.
Receive, track, prepare and/or process purchase orders, work orders, service agreements, and vendor invoices.
Prepare Tenant Service Requests (TSR’s) and input into thetenant service request system.
Coordinate tenant events and prepare correspondence to tenants and vendors as directed by General Manager or Property Manager.
Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system.
Order and maintain inventory of office supplies.
Essential Skills and Qualifications
1-2 years’ administrative experience in a professional business environment.
Working knowledge of general office procedures and customer services principles.
High School Diploma or general education degree (GED).
Strong communication/interpersonal skills, attention to detail, organization, and customer service attitude a must.
Experience with or ability to quickly pick up accounts payable and accounts receivable.
$60,000 - $71,400* for Tenant Services Administrator level
$55,900 - $63,200* for Tenant Services Coordinator level
*Salary ranges are consistent with what the business reasonably expects to pay a new hire. Actual pay is subject to a number of factors, including geography, experience, education, etc., and is subject to change.
Shorenstein is one of the country’s oldest and most respected real estate organizations active nationally in the ownership and management of high-quality office and residential properties. Due to its success over many years and multiple real estate cycles, Shorenstein has established its reputation as a creative and knowledgeable investor. The company is privately owned and is headquartered in San Francisco.
Shorenstein is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), status as a protected veteran, disability, genetic information, or any other statuses protected by law.