Summary of the Position: The Operations Manager will report to the Property Manager and will be based in our Mission Rock property management office. You will be responsible for ensuring smooth day-to-day operations, with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. The successful candidate will be organized, have an eye for detail and a passion for customer service. Key Responsibilities: Hospitality / Leadership: Lead the Property Management support and Maintenance teams to provide a best-in-class customer-focused experience throughout the property Maintain customer relationships including, hospitality, an